Meadows Farms Nurseries and Landscape

UPDATE: 26 DEC 2020 Just received a check from Meadow Farms reimbursing us for our Christmas tree this year. I’m leaving the pics for people to see why we were reimbursed. These were taken 2-3 days after bringing tree home and ensuring it was properly watered. Thank you to Meadow Farms for taking responsibility, it demonstrates a focus on customer service many companies are losing in the rush to increase shareholder value.

Absolutely and inexcusably HORRENDOUS work and completely incapable customer service, I would not recommend this company to anyone. Awarding a single star is on the generous side. Since "a picture paints a thousand words", the photos below should say everything: We had 5 Skip Laurels planted in our backyard, the "professional Planting / installation" alone, which took less than 40 minutes (no mask or attempt at social distancing, this in the midst of the third wave....) and was done in manner opposite of anything resembling professionalism, cost around $500. Two of the trees were planted crooked.After raising this with Meadows Farms, they sent out a different person, who "adjusted" one of the trees to be at even more of a slant than before. Before being dispatch another crew to re-plant or at least straighten, Meadows Farms performed a fertilizer treatment during which the individual distributing the fertilizer before our very eyes literallly plowed through the trees, in the process pushing the most crooked one over even further. A subsequent appointment to correct this was made, though without any explanation no one even showed up at the agreed upon time. Emails are being ignored, as are phone calls. Legal action may be the only recourse at this point. Outraged and disgusted at the inexcusably poor quality of their work, customer service and willingness to stand by their product and services.